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Order Information

How Shipping Works:

I've simplified it for you! To ensure your order arrives by Friday of the same week, make sure to submit your order by midnight Monday and choose our standard shipping.

By ordering before midnight Monday for most orders and selecting the shipping option at checkout, you'll qualify for our On-Time Guarantee. If your order doesn't arrive by the guaranteed date, I'll refund your account with $5.00 store credit.

Please note, while we strive to avoid delays, unforeseen circumstances beyond our control (such as supplier or shipper delays) may occur. With over 15 years of printing experience, such delays are extremely rare. Therefore, place your order without worry, and I'll handle everything with care. For order status inquiries or tracking information, please reach out to me directly. Due to the high volume of seasonal business, automatic tracking of all orders isn't allays feasible and I may miss sending out notification. Rest assured, if you've not gotten your tracking information, your order will arrive on time. I'll promptly email you tracking details as soon as possible when you have contacted me.

All shipments will include tracking. Upon completion of production or assembly of your order, I will notify you with the tracking link. The address listed on file or communicated to me will be the address to which your items will be shipped. Orders will take 2-8 days for delivery after production and assembly, so please plan accordingly. If there is a holiday or an off-schedule order, shipment may be delayed. You are responsible for tracking the shipping status. If there are any shipping delays, please let me know by replying to the contact page with your order(s).


Not offering Pickups: All orders are shipped only; there currently are no options for pickup. I do have many print locations throughout the nation to ensure a speedy delivery. However, the advent of a holiday or major storm event may slow down your order. Please be aware of production times.

Banners: All banners take about 3-5 days for production and shipping, but be aware this is only after proof approval.

Print Services: All print services are delivered within 2 weeks.

Returns & Refunds

There are no returns on customized items. Refunds on orders that are not complete will incur a 20% reduction, and you will receive only 80% back, including shipping and tax. alternatively 100% store credit. I am charged both ways for all transactions. Please be aware of these charges before completing your order and contact me first if you have any questions. Charge-backs will be considered as theft. If you wish to dispute any problems, please contact me. Any items that are resalable will need to be returned and inspected before I issue any refunds.